Returned coffee is not accepted as it is a perishable item, unless there was an issue such as a damaged delivery.

 

If a refund is approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

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Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

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Please contact if you have any questions at glenn@koolaucoffee.com and we will be happy to assist you!

 

Disclaimer: 
Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.